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Help with using the store


 

ORDERING PROCESS
Browse through the store by clicking on the category links found at the top of each page, or by using the Quick Links drop down menu.

Each page then contains the items for sale, including the description of each item, specifications and price which includes VAT at 17.5%

If you wish to purchase an item enter the quantity in the box and press on the 'Add to Basket' button. You will then be taken to your basket where you will see the item(s) and should you have elected an item in error you can remove it from the basket or amend the quantity. You will also be presented with the options to continue shopping, in which case you will return to the store, or go through to the secure checkout area to complete the sale.

If you wish to proceed to the checkout, click the 'Checkout' button and you will then be asked to complete your details for processing the order. At this point an alternative address can be given for the actual delivery and if delivery is being made to a work address please ensure that the company name is specified for postal reasons only.

All online card payments made to us are retrieved via a high security server. The latest encryption methods are used to ensure that your credit card number is kept perfectly safe. We use a secure server which resides at "uksecurity.net" and is managed by the Internet Advertising Corporation (IAC), one of the UK's leading Internet Service Companies, whose servers handle thousands of online transactions every day.

Once the order has been completed you will receive an email confirming the order details, although personal information, credit card details and addresses will not be shown for security reasons. It will also contain contact information should you need to contact us regarding the order.

If you have any problems with the store then email us or call us on .

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